FAQs
WHERE ARE YOU LOCATED?
Solo Social is technically based in Central Florida (Ocala) but we like to work with clientele from around the country. Since we don’t have a physical location, a lot of our communication will be done virtually and on some occasions, I go to you!
HOW DO I GET PHOTO & VIDEO CONTENT IF I’M NOT LOCAL?
No matter where you are, we make sure to get quality photo and video content by partnering with local creatives that will capture your brand aesthetic.
WHY SHOULD I WORK WITH SOLO SOCIAL?
Our founder, Claire Grace, started her career off in social media and managing an agency team for nationally recognized and local businesses. She was able to build relationships with clients and produce quality creative content. We are a results-driven, hardworking, creative team ready to help your business get seen online.
WHAT IF I DON’T SEE WHAT I’M LOOKING FOR?
Keep in mind that our services can be customized according to your needs. Show us what you have in mind and we can see what we can do for you. We believe that a marketing strategy isn’t a ‘one-size-fits-all’ kind of deal. Contact us!
HOW DOES PAYMENT WORK?
Payments are made upfront at the beginning of each project and can be completed using our client portal. Social media clients will be billed on a monthly basis. Additional charges may be incurred depending on the service/software but the client will be notified beforehand.
WHAT HAPPENS ONCE I BOOK YOUR SERVICES?
Once you have signed the agreement, you will receive a questionnaire so that we can understand your brand better, client portal access where you can make payments and check invoices, and project management software access so that you can check or give feedback on a project. We will make sure to give you a clear outline of what to expect so you will never be in the dark.